GUARANTEE // 5 YEARS
5-Year HARTFELS Guarantee
We engineer for a decade of use – and back it in writing for five of those years.
5-year manufacturer's guarantee
On the carbon pole, brass fittings and quick-release clamps – from the date of purchase. In addition to your statutory warranty rights, which remain unaffected.
Repair or replacement
For a valid claim we repair or replace the affected component at our discretion – free of charge. Fast and straightforward.
How it works
Just email support@hartfels.eu with proof of purchase. The full guarantee terms ship with every order and are set out in our Terms & Conditions.
Excluded are wear parts (bristles, squeegee lip, seals) and damage from improper handling, force or drops. Full terms are in our Terms & Conditions.